1.
What are your payment methods?
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We accept all of them! Wether you want to pay with cash, credit or debit card...
2.
Can I smoke in the hotel?
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You can smoke in our cafeteria
3.
Do you offer any activities?
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From time to time we offer our sample of local food. Delight yourself with the flavors of the coastal food. Some other courtersies: We always welcome you by offering you a freshly brewed Colombian coffee or a cup of tea, other attentions or activities: typical breakfast, cocktails, refreshing juices.
4.
Are you guys pet friendly?
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Pets are not allowed in the hotel
5.
Does the entire hotel have wifi?
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Yes! You can stay connected with the best speed
6.
What are you check in and check out hours?
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Check in: 3:00 pm
Check out: 11:00 am
7.
Do the rooms have a maximum number of people?
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You can find the number of people per room at our rooms descriptions, however visitors are allowed as long as they are registered in the lobby.
8.
I will arrive late in the evening at the hotel. Can I still check-in?
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Yes, we don't have problem with that, you just have to make sure to let us know
9.
What does the kitchenette include?
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Includes, dishes, pots, pans, cutlery, blender, coffee maker, wine glasses, champagne, rum glasses.
10.
Does the hotel need a deposit or a payment in advance?
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The guest must make the payment prior to the reservation.
11.
Does the hotel offer food service?
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No, but all the rooms are equiped with a kitchenette perfect to make your basic meals
12.
Do all rooms have a safe deposit box and sound system?
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Yes, all rooms have a safe box and sound system
13.
Do you offer special discounts (for seniors, airlines employees, couples, etc)?
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Not for now
14.
How many rooms can I book in one reservation?
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You can book all the rooms if you want, as long as long as they are available
15.
Cancellations for booking are possible?
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No, but you can re-schedule your reservation
16.
Do you offer pick up at the airport?
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No, we don't
17.
Visits or extra people allowed?
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Visitors are allowed as long as they are registered in the lobby.
18.
Does the public zone (middle yard) have a time schedule?
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It's open until 11:00pm
19.
Can I drink alcohol in the hotel or my room?
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Yes, you can
20.
Does the hotel offer laundry services?
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Yes, but you have to pay a small fee for using the service
21.
Does the tv come with any subscription services (Netflix, HBO…)?
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The tv includes Netflix and cable television
22.
I would like a room with a balcony or a yard zone, are there any options?
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Yes, we have one of our special rooms, the suite 104 and suite 201
23.
Does the room have a closet?
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Yes, it also has ironing board, iron and tower fan
24.
What services does the hotel include?
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We count with security guard additionally CCTV (Closed Circuit Television) and cleaning services